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Alltel Wireless faced a unique set of challenges in its A/P department. The telecommunications provider completed a spinoff of its landline business that split its accounts payable team of 45 employees in half. At the same time, Alltel received an unanticipated inheritance - a procurement division that was receiving an additional 5000 invoices per month. What made the situation even more difficult was that Alltel received its invoices two ways: through the mail and via an electronic mailbox that was "electronic" only to vendors. The fundamental issue was that data entry is a monotonous and, at times, mind-numbing job. In addition, the A/P division was experiencing multiple keying errors. Alltel's VP of Procurement created a team to look at the accounts payable department to figure out how to put the A/P process back on track. Alltel's management realized it needed to deploy a solution that would automate the process and reduce the company's dependency on temporary workers. Before the implementation, Alltel was missing 60% of available early payment discounts because it just took too long to process the invoices. In 2007, following the implementation of Brainware Distiller, the company was able to take 17 times the number of discounts it did in 2006. |
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