Updates 2010

Popular topics Q&A, Reviews, Daily Trends, Tech buzz and updates

Customer Profiling






Posts on Customer+Profiling
Lead Profiling - Preparing your contact database for campaign seg…

As we continue looking at best practices in lead generation campaigns, it is important to understand how to segment your leads for campaign success. Developing a strategy and a process that prepares the database for easy campaign segmentation will simplify and streamline campaign list building. Assigning accurate profile data will enable your campaign to use relevant messages and influence and ultimately win prospects faster and easier. Some ways that Crimson has helped our clients ensure their leads are well-segmented include: Adding a self-qualification requirement to a web-to-lead form. This can provide instant value in profiling any potential candidates for a quick, short-term marketing campaign. As part of your data mart for Lead Management, profiling will also serve as a basis for future campaigns. Look for ways to accelerate profiling new prospects. Fresh data is better for matching prospects to the right campaign. Inaccuracies or changing customer circumstances make these data
Visit Blog


Listrak Provides E-mail Marketers With Expanded CRM and Analytics

E-mail service provider Listrak has released a new version of its Web-based E-mail marketing platform that includes expanded integration with Salesforce, Omniture and Google Analytics. A leading E-mail marketing solutions provider, Listrak’s new v4.8 will provide advanced profiling and conversion metrics for clients such as Wolfgang Puck, Waterford and Movies Unlimited. The expanded Web analytics and CRM integration are designed to increase customer engagement through more directly targeted E-mails and greater tracking capabilities. “A paradigm shift has taken place,” said Ross Kramer, Listrak CEO. “It’s no longer enough just to reach the inbox. E-mail marketers must use data to create targeted, relevant messaging that reaches customers when they’re most engaged and likely to respond. The new features in this release will help marketers do just that by providing more data and a greater insight into customer behavior online.” Listrak 4.8 includ
Visit Blog


Medical Sales Representative Kelly Scientific Resources | Vaud -…

Located at LausanneFor all the Swiis MarketWithin the Swiss Market and under the responsibility of the Group Product Manager, you promote use and sale of dermatologic products to designated customers.In your mission, you will have to liaise with the customers and to establish professional links with them.In your activities you will: manage relationships with opinion leaders and dermatologists community to support the product use and implement action plan to contribute to achievement of agreed territory sales objectives plan, schedule and make calls to designated customers participate to congresses and organise workshops proactively prospecting, profiling and targeting current/potential customers  identify and analyze local customer needs and market opportunities manage day-to-day progress of product maintain customer data, calls and other sales data with ongoing update in computer database BackgroundMedical or Paramedical education (e.g. medical assistant, Pharmacis
Visit Blog


Partner profiling: It’s not a “data-entry problem”!

Maintaining accurate, up-to-date partner profiles will make your operations so much easier and more effective. But many companies still see this responsibility as a “data-entry problem,” a nuisance that often gets pushed farther and farther down the to-do list. The problem here is two-fold. First, companies often believe that partners should be the ones to update and maintain their profiles. But more importantly, companies don’t see the value in having the profiles to begin with! Let me make it simple. You should be the one to collect all the data you need from your partners; don’t rely on them to provide it without prompting. This information might include basic facts such as name, industry, contact, and length of relationship, as well as more specific details, including access to target customer base, territory coverage, technical know-how, support services, experience, strategic alignment, and market strategy. Over time, your partners may update this information themselves,
Visit Blog


Ada saja yang Halangi BPK Bantu Pansus Century

Ternyata ada juga yang menghalangi Badan Pemeriksa Keuangan (BPK) membantu Pansus Century menguak data skandal century. “Banyak cerita lucu yang membuat kami mengelus data. Pihak terkait setelah kami periksa hanya restoran kecil, data-data tidak betul itu,” kata anggota BPK Taufiqurahman Ruki. Hal ini disampaikan Ruki dalam rapat konsultasi antara Pansus Century dengan BPK di Gedung DPR, Senayan, Jakarta, Selasa (9/2/2010). Saat ini, menurut Ruki, BPK sedang menganalisis data RTGS dan Kliring Nasional. Anggota tim yang dibentuk BPK, menurut Ruki, tim BPK baru saja menerima surat pengantar dari Bank Indonesia masuk ke Bank Century. “Kami sudah mendownload data nasabah, menganalisis dokumen dan data, mensortir dan membuat profiling nasabah,” papar Ruki. Namun demikian, menurut Ruki, ada saja yang menghalangi efektifitas kinerja BPK. “Data transaksi tidak lengkap, profil nasabah yang diserahkan tidak lengkap, kami kesulitan membuat customer clearing,” k
Visit Blog


Twelve Basic Predictive Analytics Techniques

Predictive analytics is a solution used by many businesses today to gain more value out of large amounts of raw data by applying techniques that are used to predict future behaviors within an organization, it’s customer base, it’s products and services. Predictive analytics encompasses a variety of techniques from data mining, stastics and game theory that analyze current and historical facts to make predictions about future events. Predictive models examine patterns found in historical and transactional data to identify opportunities and risks. Predictive models capture relationships among many factors to allow assessment of risk or potential associated with a particular set of conditions, guiding decision making for candidate transactions. There are some basic and more complex predictive analytics techniques. Three basic techniques include: Data Profiling and Transformations Sequential Pattern Analysis Time Series Tracking. Data profiling and transformations are functions that an
Visit Blog


Engagement Drives Loyalty

A new report from the Chief Marketing Officer (CMO) Council report indicates that marketers under-value loyalty programs even as customers give the perks, discounts, deals and additional service opportunities high marks. What makes a loyalty program successful? Both customers and marketers agree: deeper engagement and personalized contact drives loyalty, not mass blast communications and gimmicks. The Marketer’s View Most marketers (61 percent) believe that loyalty program participants are the best and most profitable customers. So it is not surprising that an almost equal number of respondents (65 percent) view customer loyalty program investments as a very essential, or a quite valuable part of the marketing mix. Where they fall down is in extracting greater value from customer loyalists. When it comes to in-depth profiling of customers, the vast majority of marketers still only aggregate and analyze limited customer data sets. 73 percent collect basic demographics and 68 perc
Visit Blog


Twelve Basic Predictive Analytics Techniques

Predictive analytics is a solution used by many businesses today to gain more value out of large amounts of raw data by applying techniques that are used to predict future behaviors within an organization, it's customer base, it's products and services. Predictive analytics encompasses a variety of techniques from data mining, stastics and game theory that analyze current and historical facts to make predictions about future events.Predictive models examine patterns found in historical and transactional data to identify opportunities and risks. Predictive models capture relationships among many factors to allow assessment of risk or potential associated with a particular set of conditions, guiding decision making for candidate transactions.There are some basic and more complex predictive analytics techniques. Three basic techniques include:Data Profiling and Transformations Sequential Pattern Analysis Time Series Tracking.Data profiling and transformations are functions that analyze ro
Visit Blog


IVR Survey : Interesting IVR application

Telephonic survey has been quite common now a days and many people may have been called up by representatives from various companies where they try to collect information, feedback, opinion about their products or services. Here, a caller will have a set of questions which she asks the person who answers the call about the [...] Related posts:Developing an Outbound IVR Application Interactive Voice Response System for customer profiling Dial a Pizza | Interesting IVR Application
Visit Blog


How to Control Expenses through Data Cleansing

Most companies in U.S is feeling the pinch of the recession and almost all are adopting some form of cost-cutting. Companies In drive to cut corners, one aspect is left out - Cost of maintaining relevant customer data. To cut cost, businesses must adopt effective data management process. This involves avoiding corrupt data, removing inaccurate data, and reducing the number of duplicates in your database. To achieve this feat, all the biz must create a holistic plan at all customer-touch points to reduce the of Data Quality Data quality involves in ensuring accuracy, timeliness, completeness, consistency and relevancy of customer data. Good quality data allow businesses to use it for effective decision, prediction and for extracting value from CRM tools. How to get the complete process One way to use data to connect with users is through data profiling. It helps to improve the effectiveness of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), or data wa
Visit Blog


1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 |